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Generate Support PIN

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Generate Support PIN

Create a temporary PIN so Signmitra support can access your account securely.

Overview
The Support PIN is a secure, user-consented access method.

Steps:
1. Go to Support Home
2. Click "Generate Support PIN"
3. A temporary 6-digit PIN is generated
4. Share this PIN only with the Signmitra support team
5. The PIN expires automatically after 15 minutes

Security:
• The PIN is time-limited and one-time use
• Support cannot access your account without a valid PIN
• Support mode grants limited access (no billing, no deletion)
• All actions during support mode are logged

Never share your PIN with anyone outside the Signmitra support team.
Step by Step Guide
Step 1: Open Support section

Go to Profile dropdown → Support Home.

Open Support section
Support Home page
Step 2: Click Generate PIN

Click the "Generate Support PIN" button.

Click Generate PIN
Generate Support PIN button
Step 3: PIN is displayed

A 6-digit PIN appears. Share only with the Signmitra support team.

PIN is displayed
Generated PIN code displayed
Step 4: PIN expires automatically

The PIN is valid for 15 minutes and single use only.

PIN expires automatically
PIN expiry countdown
Frequently Asked Questions
Is the Support PIN safe to use?
Yes. The PIN is temporary (15 minutes), single-use, and grants limited permissions. All actions are logged.
No. Support mode explicitly blocks billing and payment access.
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